Refunds, Returns and Repairs
- How long does the repair process take?
- What should I do if my bag needs repair?
- Do I need to pay a delivery charge to send an item back?
- How do I get a refund for my order?
- Can I return my item to a store?
- Where can I find my refund status?
- How can I return a product?
- What is your return policy?
- How long does it to process my refund?
- Can you repair my bag post-guarantee?
- I’ve hit a snag. Can I get my bag repaired?
- How do I exchange my online order?