Can I return my item to a store?

No, items purchased online cannot be returned to a physical store. All online orders must be returned directly to us following the return procedure outlined on our website.

This helps us efficiently process your return and ensure you receive your refund or exchange in a timely manner.

If you have any questions or need assistance with your return, please contact our customer service team - https://support.totembags.co.za/hc/en-us/requests/new.