For a comprehensive overview of our terms and conditions, we always recommend referring directly to our "Terms and Conditions" page on our website - https://totembags.co.za/pages/terms-conditions.
However, here's a summarised version of some key points:
1. Ordering & Payments: All orders are subject to availability. Prices are inclusive of taxes unless otherwise specified. We accept various payment methods, and all transactions are secure.
2. Delivery: Delivery times are estimates and may vary based on external factors.
3. Returns & Refunds: Products can be returned within a specific period if they are in their original condition. Refunds will be processed according to our return policy.
4. Product Warranty: Our products come with a warranty that covers manufacturing defects for a specified period. This does not cover damages due to misuse or wear and tear.
6. Intellectual Property: All content on our website, including designs, logos, and text, is our property and is protected by copyright laws.
7. Limitation of Liability: While we strive to provide accurate information and high-quality products, we are not liable for any indirect damages arising from the use of our website or products.
8. Amendments: We reserve the right to update or change our terms and conditions without prior notice. Customers are encouraged to review the "Terms and Conditions" page regularly.
9. Governing Law: Our terms and conditions are governed by the laws of South Africa, and any disputes will be resolved in the jurisdiction of South Africa.
10. Contact: For any questions or clarifications related to our terms and conditions, customers can reach out to our customer service team.
Please note that this is a summarised version. Always refer to the official documentation for any legal or contractual considerations.