What are your Terms and Conditions?

For a comprehensive overview of our terms and conditions, we always recommend referring directly to our "Terms and Conditions" page on our website - https://totembags.co.za/pages/terms-conditions.

However, here's a summarised version of some key points:

1. Ordering & Payments: All orders are subject to availability. Prices are inclusive of taxes unless otherwise specified. We accept various payment methods, and all transactions are secure.

2. Delivery: Delivery times are estimates and may vary based on external factors.

3. Returns & Refunds: Products can be returned within a specific period if they are in their original condition. Refunds will be processed according to our return policy.

4. Product Warranty: Our products come with a warranty that covers manufacturing defects for a specified period. This does not cover damages due to misuse or wear and tear.

5. Privacy: We respect the privacy of our customers and do not share personal information with third parties, except where necessary for order fulfillment or legal reasons. Please refer to our privacy policy for more details - https://totembags.co.za/pages/privacy-policy.

6. Intellectual Property: All content on our website, including designs, logos, and text, is our property and is protected by copyright laws.

7. Limitation of Liability: While we strive to provide accurate information and high-quality products, we are not liable for any indirect damages arising from the use of our website or products.

8. Amendments: We reserve the right to update or change our terms and conditions without prior notice. Customers are encouraged to review the "Terms and Conditions" page regularly.

9. Governing Law: Our terms and conditions are governed by the laws of South Africa, and any disputes will be resolved in the jurisdiction of South Africa.

10. Contact: For any questions or clarifications related to our terms and conditions, customers can reach out to our customer service team.

Please note that this is a summarised version. Always refer to the official documentation for any legal or contractual considerations.