Our customer service team is available to assist you during the following hours:
- Monday to Friday: 8:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Please note that these hours are based on South African Time. During peak seasons or special promotions, we might extend our customer service hours to better serve you.
Additionally, you can always send us an email outside of these hours to info@totembags.co.za or contact us via customer support, and we'll get back to you as soon as possible when we're back in operation. Please refer to our support link: https://support.totembags.co.za/hc/en-us/requests/new.