Yes, if your order hasn't been shipped yet, we can update the delivery address for you. Please contact our customer service team as soon as possible with your order number and the new address details. Please refer to the link to get in touch with our Customer Service team: https://support.totembags.co.za/hc/en-us/requests/new.
However, once an order has been dispatched, we're unable to make changes to the delivery address while it transit which will consequently cause delivery delays as the order will need to be returned to our warehouse first.
It's always a good practice to double-check your address details before finalizing your order to ensure timely and accurate delivery.