I have made a duplicate order, what do I do?

If you've accidentally placed a duplicate order, please contact our customer service team as soon as possible. Please refer to the link to get in touch with our Customer Service team: https://support.totembags.co.za/hc/en-us/requests/new.

 

They will assist you in canceling one of the orders and ensuring you're only billed for what you intended to purchase. Please have your order numbers on hand to expedite the process. Remember, it's essential to reach out quickly to prevent both orders from being processed and shipped. 

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